CrownGreen Cookies Policy
At CrownGreen Online Casino, we use cookies and similar tracking technologies to make your visit to crowngreen.com smooth, secure, and tailored to your preferences. This Cookies Policy explains what cookies are, how we use them, and what choices you have regarding their use when you play at CrownGreen Online Casino.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They allow us to recognize your device, remember your preferences, and understand how you interact with our platform. We also use similar technologies such as web beacons, pixels, and local storage to achieve comparable purposes across our services.
Why We Use Cookies
We rely on cookies to operate crowngreen.com efficiently and to improve the experience of every visitor. Specifically, we use cookies to:
- Keep you securely logged into your account while you browse our casino and games
- Remember your language preference (English or French) and currency settings (CAD or EUR)
- Ensure the website functions properly on desktop and mobile-optimized browsers
- Analyze traffic patterns so we can improve our games, promotions, and overall platform performance
- Deliver relevant marketing content, including information about our welcome bonus and ongoing promotions
- Prevent fraudulent activity and protect your account from unauthorized access
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for our website to function. Without them, core features such as secure login, deposits, and withdrawals would not work properly. We do not require your consent to use essential cookies, as they are fundamental to delivering our services to you.
Performance and Analytics Cookies
We use these cookies to understand how visitors use crowngreen.com — which pages are most popular, how long you spend on the site, and whether you encounter any errors. This information helps us refine our game library and improve navigation across the casino.
Functionality Cookies
These cookies remember choices you make, such as your preferred language, currency, or display settings, so we can provide a more personalized experience every time you return to CrownGreen Online Casino.
Advertising and Targeting Cookies
We and our marketing partners use these cookies to deliver advertisements that are more relevant to you, including offers related to our welcome bonus, free spins, and VIP promotions. These cookies also help us measure the effectiveness of our advertising campaigns and avoid showing you repetitive ads.
Third-Party Cookies
Some cookies on our website are placed by trusted third parties, such as payment processors (Visa, Mastercard, Interac, Neteller, Skrill, Paysafecard), analytics providers, and marketing platforms. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further details on how they process your data.
How Long Do Cookies Last?
We use both session cookies and persistent cookies:
- Session cookies are temporary and are deleted once you close your browser
- Persistent cookies remain on your device for a set period, or until you manually delete them, and help us recognize you on return visits to CrownGreen Online Casino
Managing Your Cookie Preferences
You have control over how cookies are used when you visit our site. Most browsers allow you to:
- View what cookies are stored on your device and delete them individually
- Block third-party cookies entirely
- Block cookies from specific websites, including crowngreen.com
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note that if you choose to disable cookies, certain features of our platform — including secure login, personalized bonus offers, and smooth gameplay — may not function as intended. We recommend keeping essential cookies enabled to ensure the best possible experience while playing with us.
Cookies and Our Promotions
We also use cookies to track your eligibility for certain promotions, such as our welcome bonus package or seasonal offers like Golden Friday and Wednesday Thrills. These cookies help us confirm that bonus terms, including wagering requirements and deposit conditions, are applied correctly to your account.
Updates to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of crowngreen.com after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about how we use cookies or wish to learn more about your privacy choices, please reach out to our support team. We are available 24/7 via live chat, or you can email us directly at [email protected]. Our team, fluent in both English and French, is happy to assist you with any cookie-related inquiries.
By continuing to browse and use our services, you acknowledge that we may place cookies on your device as described in this policy. We are committed to transparency regarding how we collect and use data, and we encourage all our players to review this Cookies Policy alongside our Privacy Policy and Terms and Conditions.